To deliver the stated services, MixTum.io is liable to collect and TEMPORARY store private identification user information in various formats in cases where a user visits the website, raises a service order, fills in a form or interacts with the help desk, as well as in other cases.
If considered necessary, a user can voluntarily provide us with a name, e-mail address and information on used Bitcoin addresses, for example, in solving issues by our help desk. These data are not mandatory. We will collect private identification user information only if such information is provided voluntary. Users may choose to withhold private identification information.
Much of private identification information collected by MixTum.io , is required to organize works on Bitcoin asset transfer and to comply with relevant state and federal laws and specifications of search systems.
All information on user Bitcoin addresses used to execute automated operations on the corresponding page of the MixTum.io service, is DELETED after 7 days or right after delivery of the service, that is once a user receives cryptocoins at specified Bitcoin addresses. Upon a voluntary initiative of a user this period may be prolonged for a time required for settlement of various questions which a user may face.
MixTum.io does not collect and has no access to logins/passwords of relevant social media and other resources. If a user provides feedback on the service via a third-party system we cannot collect any data in a social media profile, given a user provides us with no corresponding approval via a standard protocol of social media interface.
A user can voluntary withhold specified information.
Non-personal Identity Data
MixTum.io DOES NOT collect non-personal identity data on visitors when they interact with our website. Non-personal identity data may include but is not limited to a browser name, computer type or mobile device and technical information on communication means with our website such as operating system, smartphone model, Internet access provider, cellular service provider (CSP) and other similar information.
Collection of Information
by Third-party Applications
Used on Our Website
The collection and processing of non-personal identity data on users by such services like Google AdWords, Freshdesk, etc. is performed under the provisions of the service providers’ data confidentiality policies.
If you do not want any of your information collected by similar services, you can use our TOR mirror provided on our website. The main functionality of our service is preserved in the TOR version, which eliminates any data collection by third-party services.
Cookies in web browsers
How do we use collected information?
MixTum.io can collect and use private user data for the following purposes:
- To deliver services claimed by the platform under and not beyond the determined liability in a letter of guarantee with a digital PGP signature of MixTum.io. This applies to user Bitcoin addresses. Once the services are delivered or a letter of guarantee expires, all data is deleted provided that it was not prolonged by the user via the help desk.
- So that the help desk could communicate with a user in a personalized way.
- MixTum.io can use user feedback to improve quality of its products and services.
- To process transactions or provide consultations on personal service usage.
- To send information on attractive offers, news-related data, notifications of the MixTum.io service to the registered users only.
How do we protect user information?
MixTum.io takes all due and necessary measures to protect your personal data in terms of collection, storing and processing and also security measures to prevent unauthorized access, change, disclosure or destruction of personal user information and transactional data. Sensitive information and private data exchange between the website and its users is accomplished via the secure SSL channel for communication and is encrypted with digital signatures.
Shared use of personal user information
We do not sell, impart or rent out personal user information to the third parties. Please, note that any transactions in the Bitcoin network are publicly available and we have no opportunity to exclude those transactions from blockchain.
Your acceptance of these terms